Connecting with customers is vital to a successful relationship. At EMLiNQ, we have a strong Program Management team that allows for a single point of contact within our facility. All communication flows through the PM and he/she becomes a virtual extension of your operation. Your Program Manager provides detailed tracking and monitoring of the following:
- New Product Introduction
- Questions and Status
- ECO Implementation
- Report Generation
- Order Entry and Confirmation
- Expedites & Reschedule
- Customer Satisfaction
The Program Manager is responsible for interpretation of customer documentation during the initial project review, and then communicating this information to the engineering team for preparation of assembly procedures/manuals and the establishment of inspection and testing requirements, tracking job status, and resolving problems.
EMLinQ heads up its team with a PMP Certified Program Manager.
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